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Privacy Policy

Atlantic Island Wool


Last updated: 28 July 2026


Atlantic Island Wool (“we”, “us”, “our”) respects your privacy and is committed to protecting your
personal data.


This privacy policy explains how we collect, use and protect your information when you visit
www.atlanticislandwool.com and purchase products from us.


We comply with both the UK General Data Protection Regulation (UK GDPR) and the EU
General Data Protection Regulation (EU GDPR).


1. Who We Are


Atlantic Island Wool is a retail business selling wool blankets, sheepskins and natural fibre
products.


Data Controller:
Atlantic Island Wool
Email: info@atlanticislandwool.com


Business location:
Madeira, Portugal


2. Information We Collect


When you use our website we may collect the following types of information.


Personal Information


When you place an order or contact us:

 

  • Name

  • Email address

  • Shipping and billing address

  • Telephone number

  • Payment details (processed securely via payment provider)


Technical Data


When you visit the website:

 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data


Marketing Information


If you subscribe to our emails:

 

  • Email address

  • Marketing preferences


3. How We Use Your Information


We use your personal data for the following purposes:

 

  • Processing and delivering orders

  • Customer service and support

  • Sending newsletters or marketing emails (only if you opt in)

  • Managing payments and preventing fraud

  • Improving our website and services

  • Sending order confirmations and updates


We only process your information where we have a lawful basis under GDPR, including:

 

  • Contract (to fulfil an order)

  • Legitimate interest (running and improving the business)

  • Consent (email marketing)


4. Payment Processing


Payments are processed securely by third-party payment providers such as:

 

  • Stripe

  • PayPal

  • Shopify Payments / WooCommerce payments (depending on platform)


Atlantic Island Wool does not store full payment card details.


5. Sharing Your Data


We only share your data when necessary to operate the business.


Examples include:

 

  • Payment processors

  • Shipping providers and couriers

  • Website hosting providers

  • Email marketing services (if subscribed)


These providers process your data only for the purpose of providing their services.


We never sell or rent your personal data.


6. International Transfers


Because we serve customers in the UK, EU and internationally, your information may be processed
outside your country of residence.


When data is transferred outside the UK or EU we ensure appropriate safeguards are in place in
accordance with GDPR.


7. Data Retention


We retain personal information only for as long as necessary.


Typical retention periods:

 

  • Order records: up to 7 years (for tax and accounting purposes)

  • Customer service communications: up to 24 months

  • Marketing data: until you unsubscribe


8. Cookies


Our website uses cookies to improve functionality and understand how visitors use the site.


Cookies may be used for:

 

  • Website functionality

  • Analytics (such as Google Analytics)

  • Shopping cart functionality


You can control cookies through your browser settings.


A cookie notice may appear when you first visit the site.


9. Your Rights


Under UK GDPR and EU GDPR you have the right to:

 

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to certain types of processing

  • Withdraw consent for marketing

  • Request data portability


To exercise any of these rights please contact:
info@atlanticislandwool.com


10. Security


We take reasonable technical and organisational measures to protect your data, including:

 

  • Secure website encryption (SSL)

  • Secure payment processing

  • Restricted access to personal information


However, no internet transmission can be guaranteed to be completely secure.


11. Third-Party Links


Our website may contain links to other websites.


We are not responsible for the privacy practices of those websites.


12. Changes to This Policy


We may update this privacy policy occasionally.


The latest version will always appear on this page with the updated date.


13. Contact


If you have any questions about this privacy policy or your personal data, please contact:


Atlantic Island Wool
Email: info@atlanticislandwool.com

Natural living. More nature. Enduring comfort.

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