Terms & Conditions

Atlantic Island Wool

Last updated: 28 July 2026

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These Terms & Conditions govern your use of the website www.atlanticislandwool.com and the
purchase of products from Atlantic Island Wool.

By using this website or placing an order, you agree to these terms.

1. About Us

Atlantic Island Wool sells wool blankets, sheepskins and natural fibre goods.

Business name: Atlantic Island Wool
Email: info@atlanticislandwool.com
Location: Madeira, Portugal

2. Use of This Website

By using this website you agree:

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• to use the website only for lawful purposes

• not to misuse or attempt to disrupt the website

• not to copy or reproduce website content without permission

We reserve the right to suspend or restrict access to the website if misuse is suspected.

3. Products

We aim to ensure all product descriptions and images are accurate.

However:

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• colours may vary slightly depending on screen settings

• natural wool and sheepskin products may vary in texture, colour and markings

These natural variations are not defects and are part of the character of natural materials.

4. Pricing

Prices on the website are listed in GBP or EUR.

Prices may change without notice.

The price charged will be the price displayed at the time of purchase.

Shipping costs are displayed at checkout before payment is completed.

5. Orders

When you place an order you will receive an order confirmation email.

This email confirms that we have received your order but does not guarantee acceptance.

We reserve the right to cancel orders where:

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• a product is unavailable

• payment cannot be processed

• there is an obvious pricing error

If an order is cancelled after payment, a full refund will be issued.

6. Payment

We accept payment via approved payment providers which may include:​

 

• credit and debit cards

• other online payment processors

• Bitcoin and Lightening

Payment must be completed before goods are shipped.

7. Shipping and Delivery

We ship to the UK, EU and selected international destinations.

Delivery times vary depending on location and courier services.

Atlantic Island Wool is not responsible for delays caused by:

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• customs processing

• courier delays

• circumstances outside our control

International orders may be subject to customs duties or import taxes, which are the responsibility
of the customer.

8. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Customers in the UK and EU have the legal right to cancel online purchases within 14 days of
receiving goods in accordance with consumer protection law.

Full details can be found on our Returns Policy page.

9. Intellectual Property

All website content including:

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• text

• images

• branding

• logos

• design

is the property of Atlantic Island Wool unless otherwise stated.

Content may not be reproduced or used without permission.

10. Limitation of Liability

To the maximum extent permitted by law, Atlantic Island Wool shall not be liable for:

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• indirect losses

• loss of profits

• business interruption

Nothing in these terms excludes liability where such exclusion would be unlawful.

11. Privacy

Your personal data is processed in accordance with our Privacy Policy.

We comply with UK GDPR and EU GDPR data protection laws.

12. Governing Law

These terms are governed by the laws of Portugal, where the business is established.

Consumers located in the UK or EU also retain any mandatory consumer protection rights
applicable in their country of residence.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page.